Barcelona Apartment Rentals - Terms and conditions

Deposit
A security deposit of CASH £100 or 150€ (payable on arrival) - for any breakages that may occur. The money is returned to you once the apartment is vacated and everything is left in order.

Local help
If you have any problems during your stay in Barcelona, do not hesitate to contact the owners of the apartment, their number is provided with the information. They will be happy to assist you as much as they can, even though some of them do not speak any English.

Local tourist information
There are many leaflets, books and maps in the apartments which you are welcome to use. Please, however, leave them as you find them for our next guests. If during your stay you find any other useful information for future guests it would be very much appreciated if you could leave a copy in the flat or hand them to my parents.

Airport transfers
We are happy to collect you from and return you to the airport. This is payable directly to the driver in euros (please see terms and conditions for full details).

- Bookings are held for 1 week. If the cheque for the deposit is not received
within this time, the apartment may be let to someone else.

- The final balance must be received 10 weeks prior to departure.
No reminder will be sent.

- Cancellation can be up to 6 weeks prior to departure. In no circumstances will we refund the money for the booking fee to be paid on booking of the aprtment. If less than 6 weeks prior to departure then the amount in full will be payable (deposit plus rental)

-   The security deposit of £100 covers the cost of any damage or breakages     during your stay in the property and its contents, inside and outside, excluding
    normal wear and tear. Refunds are at our discretion. Once the apartment is
    vacated the cheque is destroyed, unless an SAE has been supplied with
    the final payment.

-   Apartments are available from 14.00 hrs on the day of arrival. If your flight
    arrives in Barcelona before that, you are welcome to leave the luggage at
    the apartment collect the key but not to come back until 14.00pm.

- Apartments are normally required to be vacated at 11.00 hrs on the day of
departure. If it is not you will be charged the £100 security deposit. If your flight is due to leave Barcelona later, you can leave the luggage in the apartment but there is a charge of 25€.

-   Only those named at the time of the rental may use the property. The
    number of people may not exceed the number of sleeping places indicated
    for each property except in the case of children under four years old. Should
    this condition be violated, we reserve the right to ask you to vacate the
    property.

-   You will find all our properties clean on arrival. You must therefore leave the
    flat in good order, at the end of the rental period. Additional cleaning charges
    may be levied against the deposit, if the flat is not left in a reasonable
    condition, as defined by the owner.

-   The person signing the booking form is responsible for the good behaviour of
    his/her party. Should anyone in the party behave in such a manner that it is
    not acceptable; the owners may ask you to leave the flat and report the
    matter to the relevant local authorities.

-   You and your party hold the property owners harmless from and against any
    and all liability arising out of, or in any way connected with your use and
    occupancy of the property, including injuries, damages or losses from fire,
    theft or criminal activity. The flat owners are never liable for any of the above.

- We consider travel insurance to be so essential that it is a condition of booking that you take comprehensive travel insurance cover. If you decide not to purchase insurance we accept no liability for the consequences of your travelling without adequate travel insurance. It is up to you to ensure that the insurance cover you take is adequate for your needs.

- Apartments and houses are generally equipped with an oven and hob, a fridge with freezer box or separate freezer section, glasses, crockery and cutlery. If your villa or apartment does not have an essential item, like a kettle, microwave, juicer, dishwasher for example, please do not assume these will be provided in the apartments. Some apartments have extra facilities like a microwave or dishwasher, which will be shown in the villa description.

- Please rememeber you are going to be in someone else's home do respect their things. But also remember that it is a different country and people look after their properties differently than you might do. Do not expect the same quality as you have in your home.

- We have got several apartments in the same building in most of the apartment blocks. Due to space in our website it is impossible for us to show all the pictures for all the apartments we hire. Please do not assume that the pictures are of the apartment you are getting, in case of doubt please ask us to send you some pictures. We will not automatically do this or inform you that the pictures are not of the apartment where you are getting. The apartment will be in the same building as the one featured in the website and will be of the same standard and the same price. But the furnishings and description might vary. It is your responsibility to check with us if you really want to stay in that apartment.

further information